Limitation of Immigration Services to Prevent Coronavirus Disease (COVID-19) in Immigration Office Area

Source: Circular Letter of Immigration General Director Number: IMI-GR.01.01-2114 of 2020 date 23 March 2020.

1. Limitation of passport service and prioritize urgency needed through helpdesk number for application that:
   a. submitted by sick people that their treatment could not be postponed based on doctor’s reference; and
   b. people with concerns that could not be postponed.
2. Foreigners do not need to apply emergency (force majeure) stay permit.
3. If the current stay permit has been over the expired time (overstay) then would be charged at Rp0,00 (zero rupiah).
4. Provision that being stated in number 3 is valid for foreigners that enter Indonesian territory after 5 February 2020.
5. Online quota for passport queue service is disabled.